Accessibility statement for open data applications: Price Paid Data (PPD) explorer, standard reports builder and UK House Price Index (UKHPI)

This website is run by HM Land Registry. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We believe that most of this website is compliant with the requirements of Web Contents Accessibility Guidelines 2.2 AA standard. The PPD explorer, standard reports builder, UKHPI, and related API pages should not present any obstacles to users with disabilities. If you do find problems accessing these sections, please let us know.

We know that the specialist SPARQL Qonsole form is not fully accessible. In particular, we note the following issues:

  • 1.3.1: Info and Relationships (Level A)
    Some lists on the site are not properly marked up and include elements other than <li> tags. This can cause screen readers to misinterpret the content structure, leading to a poor user experience for those relying on assistive technologies.
  • 1.4.3 Contrast (Minimum) (Level AA)
    Background and foreground colours do not have sufficient contrast ratio.
  • 1.4.10: Reflow (Level AA)
    Certain content requires scrolling in both dimensions (vertical and horizontal), especially at smaller screen sizes. This may result in a loss of information or functionality, which does not meet the accessibility guideline for content reflow.
  • 1.4.11 Non-text Contrast (Level AA)
    The perform query button has an insufficient contrast ratio between the button background and text.
  • 1.4.12: Text Spacing (Level AA)
    Some H2 headings are too small by default, which could also impact the contrast ratio, leading to readability issues for some users who need adjusted text spacing.
  • 2.1.1: Keyboard (Level A)
    Some functionalities, such as interacting with select buttons or dropdowns, are not fully operable via a keyboard interface. All inputs should be styled properly to suggest the behaviour so as not to create a barrier for users that solely rely on keyboard navigation.
  • 2.1.2 No Keyboard Trap (Level A)
    Users cannot progress past the main text area using the tab key alone.
  • 2.4.2: Page Titles (Level A)
    A more descriptive title is needed to clarify the purpose of the SPARQL form page.
  • 2.4.6: Headings and Labels (Level AA)
    There are multiple issues with headings and labels, including empty labels, non-descriptive form labels, and missing level-one headings. Additionally, some ARIA roles assigned to elements are inappropriate, which could cause confusion for assistive technology users.
  • 3.3.1: Error Identification (Level A)
    Errors in input fields are currently indicated only by a change in background colour without accompanying text descriptions. This does not provide adequate feedback for users, particularly those with visual impairments.
  • 3.3.2 Labels or Instructions (Level A)
    Some input fields do not have associated labels in HTML.
  • 3.3.3: Error Suggestion (Level AA)
    When an input error occurs, suggestions for correction are not provided. Users are informed of errors through colour changes alone, without additional context or guidance on how to fix the issue.
  • 4.1.2: Name, Role, Value (Level A)
    Not all form elements have associated labels. Some interface components, like the Codemirror element, are inaccessible due to the absence of appropriate attributes such as titles or ARIA labels. We recognise that the hierarchy of information on the page is not clear, making navigation and understanding difficult for some users. Lists do not contain only <li> elements and script supporting elements (<script> and <template>).

The SPARQL Qonsole form is a technical interface supporting visual query development and relies on some components which make immediate compliance difficult. We understand from previous research that use of the SPARQL Qonsole form is limited to a small number of specialist users. In order to improve the accessibility of this component we will need to replace the underlying technology. We will explore with our supplier the most effective approach for completing that work.

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email data.services@mail.landregistry.gov.uk

We’ll consider your request and get back to you within five days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the accessibility requirements, contact the Customer Services Centre by:

  • telephone – 0300 006 0411
  • post – HM Land Registry Citizen Centre, PO Box 74, Gloucester, GL14 9BB
  • online

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

HM Land Registry is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is mostly compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, with the limited exceptions described above.

How we tested this website

This website was tested in May 2024. Tests were carried out by an external vendor, using a combination of automated testing tools, manually executed test scripts and additional manual expert review.

We tested our main website platform, available at landregistry.data.gov.uk

This statement was prepared in September 2024.

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